October 18, 2023
5 min read

Future of KYC Regulations & Tech: Impact on Neo Banking?

The Evolving Landscape of CDD/KYC Regulations

As we move further into the digital age, the landscape of banking and financial services continues to evolve at a rapid pace. Amidst these changes, the concept of Know Your Customer (KYC) remains a constant but evolving necessity. The advancements in technology, the rise of neo-banking, and the continuous shift in KYC  regulations are intrinsically linked, each affecting and shaping the other. This blog post explores these developments and how they intertwine to redefine the future of banking.

KYC regulations are designed to protect financial institutions from fraud, corruption, money laundering, and terrorist financing. In light of new tactics in financial crime, regional and global KYC regulations continuously shift, necessitating the adaptation of KYC verification and due diligence processes. Yet, change also presents opportunities. Banks that anticipate these changes and take proactive steps can benefit.

One important trend is the expansion of KYC due diligence to include environmental, social, and corporate governance (ESG) factors. The Financial Action Task Force (FATF) is increasingly looking at ESG violations in response to illegal activities like mining and human trafficking used to fund operations by certain groups. Consequently, companies' actions regarding climate, biodiversity, social issues, and worker wellbeing are under increasing scrutiny.

Advancements in machine learning (ML) and artificial intelligence (AI) have also been significant. These technologies help analyse large amounts of data quickly, detect fraud more accurately, and analyse alerts faster. They also reduce manual, tedious tasks, resulting in cost savings. However, these technologies require careful management to ensure AI techniques operate within a contained and comprehensible framework.

Finally, a trend worth noting is the transformation of KYC from a cost center into a profit center. By offering better KYC experiences, banks can attract and retain customers. Streamlining access to data across organisations can reduce onboarding times, improve customer satisfaction, and minimize tedious tasks, thereby lowering costs and improving the ability to retain employees and attract new talent.

The Rise of Neo-banking

Neo-banking is revolutionising the financial industry by leveraging technology to offer a faster, more convenient, and personalised experience for customers. With neobanking, customers can manage their finances from anywhere, at any time, using their mobile devices or computers. Neobanks focus on delivering a personalised user experience and timely support, setting them apart from traditional banks.

Neobanks are continuously innovating to offer their consumers more than their competitors. They're leveraging AI and machine learning to provide personalised banking insights, offering a more personalised digital experience, embracing cryptocurrencies and blockchain technology, taking a more socially responsible approach to banking, revolutionizing the way consumers make payments and transfer money, taking advantage of open banking, and offering instant loans and credit approvals.

In 2023, key trends are shaping the future of KYC compliance:

  1. Environment, social, and governance (ESG) and ongoing compliance: KYC's scope has expanded to include ESG factors. Organizations like the Financial Action Task Force are increasingly examining ESG violations in relation to financial crimes. Expect more scrutiny into companies' actions around climate, biodiversity, social issues, and worker wellbeing. Aligning with good ESG practices not only aids in compliance but also boosts your reputation.
  2. Advancements in machine learning (ML) and AI: ML/AI algorithms can analyze large amounts of data quickly, detect fraud more accurately, and analyze alerts faster. Financial institutions are considering more significant use of model risk and benchmarking methods to ensure AI techniques operate within a contained and comprehensible framework. It's essential to train and test AI models on high-quality data, monitor their performance, and establish procedures for addressing errors and biases.
  3. Transforming KYC into a profit center: KYC, traditionally viewed as a cost center, can be converted into a profit center through better customer lifecycle management. By offering better KYC experiences and streamlining access to data across your organization, you can reduce onboarding times, improve customer satisfaction, and minimize costs

KYC, or Know Your Customer, is a term that's been bandied about in the banking sector for a number of years now. As we edge closer to a future that’s constantly changing, the importance of KYC in the world of neo-banking cannot be understated. This piece will delve into the fascinating intersection of KYC, emerging technology, and neo-banking. Moreover, we will touch upon a game changer in this realm - Togggle, a decentralized KYC solution that’s at the forefront of innovation.

Challenges with Traditional KYC Processes

Despite being a cornerstone of modern banking, traditional KYC processes are not without their challenges. The manual nature of conventional KYC means that it is often time-consuming and prone to human error. Additionally, with customers now global citizens, verifying identities across different countries can be a bureaucratic nightmare.

A New Dawn - Decentralised KYC with Togggle

One of the most groundbreaking developments in the KYC domain is the advent of decentralized KYC processes. This is where Togggle comes into play.

Togggle is a decentralized KYC solution that utilizes cutting-edge technology to streamline the KYC process. By decentralizing identity verification, Togggle is not only able to significantly speed up the process but also enhances security.

Decentralized KYC solutions like Togggle are particularly well-suited for neo banks. Without the constraints of traditional banking infrastructure, neo banks can integrate decentralized KYC processes much more seamlessly.

Without going into the technical jargon, Togggle essentially allows users to have control over their own data. Rather than having your information stored on a central database, with Togggle, the data is stored securely and encrypted. When a neo bank requires to verify your identity, it can request the data directly from you.

This has several benefits - not only does this mean that the KYC process can be carried out more quickly, but it also means that the customer’s data is much more secure. It significantly reduces the risk of data breaches, which are becoming increasingly common in our interconnected world.

The Future of KYC in Neo Banking

What does this all mean for the future of KYC in neo banking?

First, customer experience is likely to improve significantly. The streamlined process means that customers will not have to go through lengthy procedures to verify their identity.

Secondly, the security of customer data is enhanced. With decentralized KYC solutions like Togggle, the data is encrypted and stored securely.

Lastly, this could be a boon for globalized finance. Decentralized KYC processes can easily be adapted for different regulatory environments, making them ideal for neo banks which often have customers from around the world.

As we look towards the future, it’s clear that KYC will continue to be a vital part of the banking sector. However, with the advent of new technologies and solutions like Togggle, we are likely to see a shift towards more streamlined and secure KYC processes.

This is not just good news for the banks but also for customers. Quicker, safer, and more efficient KYC processes are beneficial for everyone involved. Especially for neo banking, which is at the cusp of revolutionizing the financial landscape, adapting to and adopting these emerging KYC technologies can be a decisive factor in their success.

So, as we stand on the brink of this exciting new dawn in KYC and neo banking, one thing is for sure - the future looks bright, and it is loaded with possibilities.

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